11/9/2023 0 Comments Keep trucking![]() If you choose Live Agent you can talk to a Support Agent to get information.Ĥ.Choose Live Chat to text with a Motive Support Agent or Help Center to search for information related to any product or FAQs.If you are unable to find the desired content on the help center, follow the steps below: Follow the instructions below for each product: You can easily contact Motive Support while using the Driver App, Fleet App, and Fleet Dashboard. Email: Fill in the Contact Us form on the Help Center or email to Contact Support from Motive Apps and Dashboards.Phone: 1-85 – The phone number is always listed at the bottom of the Contact Us form page on the Help Center, if you need to find it again.Description: Be as descriptive as possible, including the exact date and time you.Webform: Fill in the Contact Us form on the Help Center.Chat: Available in Fleet Dashboard (click to see instructions).There are 4 ways to engage with Motive Support: Our in-house support team is available 24/7 to answer your questions and solve your issues. We encourage you to subscribe to receive notifications via email or SMS. The status page is where we alert and provide updates on platform incidents and scheduled maintenance. You can often self-solve much faster! Subscribe to Status Page We recommend searching for the symptoms you’re seeing or your questions before contacting Support. We have hundreds of articles on the Help Center, and we are constantly adding and updating information. Have you tried searching the Motive Help Center? Note: Jump to Contact Channels if you urgently need to speak with a Support agent. Do you have any questions or concerns about your Motive products or services? Are you stuck on an issue? There are multiple ways you can seek help from the Motive support team - including Chat, Phone, and Email.
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